Terms & Conditions

1. Acceptance of Terms

By accessing or using the CareNova platform (settlewell.co.uk), you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our services.

We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the updated terms.

2. Who We Are

CareNova is a digital wellbeing, health navigation and career support platform designed for international students, migrants (including Skilled Worker Visa holders, care workers, and other sponsored professionals), and women adjusting to life in the UK.

3. Use of the Website and Platform

You agree to use our platform only for lawful purposes. You must not:

• Use the platform in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to our systems or other users' accounts
• Transmit any malware, viruses, or harmful code
• Use the platform to harass, abuse, or harm others
• Copy, reproduce, or redistribute our content without permission
• Use automated systems to access the platform without our consent

4. Accounts and Access

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

You must provide accurate and complete information when registering. We reserve the right to suspend or terminate accounts that violate these terms or are used fraudulently.

5. Courses and Content

Our courses and content are provided for educational and informational purposes. Course materials are for your personal, non-commercial use only.

When you enrol in a course, you receive a personal, non-transferable licence to access and view the content. You may not share your account or course access with others.

We strive to keep our content accurate and up-to-date, but we do not guarantee that all information is complete or error-free.

6. Payments and Refunds

Course prices are displayed on the platform and may change over time. Introductory pricing may be offered for limited periods. The price at the time of purchase applies to your transaction.

Payments are processed securely through our payment providers (Stripe, PayPal, or bank transfer). We do not store your full payment card details.

Refund Policy: Given the digital nature of our courses, refunds are generally not offered once you have accessed course content. If you experience technical issues that prevent access, please contact us at support@carenovadigita.com and we will work to resolve the issue.

7. Intellectual Property

All content on the CareNova platform, including text, images, videos, course materials, logos, and design elements, is owned by CareNova or our licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent.

8. Acceptable Use and Behaviour

When using our platform, including any community features, you agree to:

• Treat other users with respect and courtesy
• Not post offensive, discriminatory, or harmful content
• Not share false or misleading information
• Respect the privacy of others
• Report any concerning behaviour to our support team

9. Limitation of Liability

To the fullest extent permitted by law, CareNova shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

We do not guarantee that the platform will be uninterrupted, error-free, or completely secure. Our total liability to you for any claims shall not exceed the amount you paid for the services in question.

10. No Medical Advice

11. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, legal requirements, or for other reasons. We will notify you of significant changes by posting a notice on our platform or by email.

Your continued use of the platform after changes take effect constitutes your acceptance of the revised terms.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of the platform shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Details

If you have any questions about these Terms & Conditions, please contact us: